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I have been using GREEN MY SPACE since the first week in January 2023 over and again
the plants I have received have had exceptionally great quality, and usually have been a little bigger than the photos shown on site, for this I say Thank you. Most important to me is the way the plants are protected before they leave for transit to another State. Their securing of plants is the key to my plants arriving undamaged. As I have had at least 20 or more plants over the last 3 months transported to me. I order again and again because I have been happy with my receipt of plants. To order again from the same place tells you all you need to know. Thanks again, I will be sending another order next week.
I ordered a plant and fertiliser Sunday night and both had arrived by Tuesday morning. Both products were of high quality and packaged well to prevent any damage during shipping.
What a lovely specialty store with a good selection of niche plants at very affordable prices! I like how you can pick exactly which plant you want and what you see is what you get. Shipping was fast and arrived the next day and the plants are lovely quality.
My Green Space was the only seller I could find to supply this Greenhouse heater and it was a pleasure to deal with their prompt service
Another stunning plant baby! So happy with my latest purchase. David was ultra helpful, honestly the best place to purchase unique plants in Australia.
I have been deceived and ripped off by other plant stores selling variegated plants that have no variegation what so ever! So so happy with Green my Space! They sent me the exact plant I chose online, it came super fast! And it was packaged well. I received it healthy and big free! Will definitely buy from green my space again. Thank you green my space for selling me the plant I asked for in a healthy condition!
I am a repeat buyer of Green My Space because the quality of the rare plants & customer service is second to none.
A great experience every time!
Purchased two tube heaters, one was damaged in transit so got in contact and spoke with David who had it all sorted on the weekend and a new one posted out.
Fast and extremely friendly customer service.
Thanks again David.
I have had a great experience with Green My Space. The plants I received exceeded my expectations. They were more than happy to provide advice for a specific plant to ensure a smoother transition.
I purchase online and was given a prompt follow up on the purchase by email; attended the store and picked up the item. Totally trouble free!
I’m surprised that how well it is packed with well protection is and the plant is lovely and undamaged though the box broken as rag. Its quality is way better than other “liven” too.
Packaged with care and consideration. A very happy plant. Thank you x
Sturdy! Also it’s the perfect size for my small space.
Average product. Arrived damaged, had a dent in the pot, probably due to inadequate packaging. Also no mention of the drainage hole in the pot. As using internally would have been good to know.
Hi Bradley,
Thank you for your honest feedback and for bringing this to our attention. We’re sorry to hear that your pot arrived damaged and for any inconvenience this caused. We’ll be updating the product description to clearly mention the drainage hole to ensure there’s no confusion for future customers.
To resolve the issue with your damaged pot, please send us some photos at info@greenmyspace.com.au, and we’ll arrange a replacement right away. Also, if you decide the product isn’t right for you, we’re happy to offer a change of mind return.
We genuinely appreciate your support and the chance to make this right.
Kind regards,
The Green My Space Team
The plant took over a week to arrive from ordering and the soil was stone dry on arrival. The plant only had 3 blooms. One was broken and dead on arrival. The second had very bruised petals, was clearly struggling and lasted less than a week. The third flower looked better but as the week progressed it too was struggling and the petals started withering. It’s under grow lights with other plants and I’m going to persist and hopefully can save the final petal and other stalks will grow and bloom.
It was my first online plant purchase and I acknowledge the light weight of the package no doubt contributed to it being knocked around a lot during transit but I was disappointed. I won’t be buying plants sight unseen again.
Hi Petra,
I’m truly sorry to hear that your first experience purchasing a plant online wasn’t as positive as we had hoped. I wanted to address a couple of things that may help ease some of your concerns and clarify what happened with your plant.
Firstly, thank you so much for your feedback. We really value all feedback, as it helps give our customers a true understanding of what they can expect. Your experience highlights what was mentioned in the product description: 'Please note that these plants have delicate leaves. They can struggle with the stress of being shipped and may lose their leaves once you receive the plant. If this occurs, you will find that the plant will quickly grow new leaves once in your care.' We always ensure that the corm is in good health before shipping, giving the plant every chance to thrive in its new home.
We also avoid watering plants right before shipping to reduce the risk of corm and root rot during transit. Since plants don't need water without light, especially in the dark conditions of a delivery box, this helps ensure they arrive in the best possible condition.
Regarding the shipping timing, our product page explains that we only ship plants on Mondays to minimise the time they spend in transit. Your order was placed after business hours on a Monday, so your plant was shipped the following Monday, and I’m glad it arrived the very next day.
I completely understand that buying plants online can feel uncertain at times, but depending on your location, it can offer access to a wider range of plants than you may find locally. With proper care, I’m confident your Purple Oxalis will start thriving soon. Please don’t hesitate to reach out if you have any further questions or need advice.
Thank you again for your understanding, and for giving online plant shopping a try.