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I’m surprised that how well it is packed with well protection is and the plant is lovely and undamaged though the box broken as rag. Its quality is way better than other “liven” too.
Sturdy! Also it’s the perfect size for my small space.
Average product. Arrived damaged, had a dent in the pot, probably due to inadequate packaging. Also no mention of the drainage hole in the pot. As using internally would have been good to know.
Hi Bradley,
Thank you for your honest feedback and for bringing this to our attention. We’re sorry to hear that your pot arrived damaged and for any inconvenience this caused. We’ll be updating the product description to clearly mention the drainage hole to ensure there’s no confusion for future customers.
To resolve the issue with your damaged pot, please send us some photos at info@greenmyspace.com.au, and we’ll arrange a replacement right away. Also, if you decide the product isn’t right for you, we’re happy to offer a change of mind return.
We genuinely appreciate your support and the chance to make this right.
Kind regards,
The Green My Space Team
The plant took over a week to arrive from ordering and the soil was stone dry on arrival. The plant only had 3 blooms. One was broken and dead on arrival. The second had very bruised petals, was clearly struggling and lasted less than a week. The third flower looked better but as the week progressed it too was struggling and the petals started withering. It’s under grow lights with other plants and I’m going to persist and hopefully can save the final petal and other stalks will grow and bloom.
It was my first online plant purchase and I acknowledge the light weight of the package no doubt contributed to it being knocked around a lot during transit but I was disappointed. I won’t be buying plants sight unseen again.
Hi Petra,
I’m truly sorry to hear that your first experience purchasing a plant online wasn’t as positive as we had hoped. I wanted to address a couple of things that may help ease some of your concerns and clarify what happened with your plant.
Firstly, thank you so much for your feedback. We really value all feedback, as it helps give our customers a true understanding of what they can expect. Your experience highlights what was mentioned in the product description: 'Please note that these plants have delicate leaves. They can struggle with the stress of being shipped and may lose their leaves once you receive the plant. If this occurs, you will find that the plant will quickly grow new leaves once in your care.' We always ensure that the corm is in good health before shipping, giving the plant every chance to thrive in its new home.
We also avoid watering plants right before shipping to reduce the risk of corm and root rot during transit. Since plants don't need water without light, especially in the dark conditions of a delivery box, this helps ensure they arrive in the best possible condition.
Regarding the shipping timing, our product page explains that we only ship plants on Mondays to minimise the time they spend in transit. Your order was placed after business hours on a Monday, so your plant was shipped the following Monday, and I’m glad it arrived the very next day.
I completely understand that buying plants online can feel uncertain at times, but depending on your location, it can offer access to a wider range of plants than you may find locally. With proper care, I’m confident your Purple Oxalis will start thriving soon. Please don’t hesitate to reach out if you have any further questions or need advice.
Thank you again for your understanding, and for giving online plant shopping a try.
Spent my time building and did everything instructions said. First night of being up and a little bit of wind. Pulled out pegs, cover started to rip and zip on cover come open. It needs a better way of attaching cover to frame and stronger way of pegging it to the ground.
Packaging was amazing like always, shipping was super fast and the quality of the plant is incredible. Highly recommend! I also received an extra cutting. You guys are the best
Thanks for your feedback Jayden.
We’re thrilled to hear that you were happy with the packaging, speedy shipping, and the quality of your plant. It’s always our goal to deliver the best possible experience, and we're so glad to know we hit the mark for you.
We’re also happy you enjoyed the extra cutting—consider it a small thank you for being such a valued customer! We truley appreciate your continued support.
Very happy with my Rebecca: healthy with gorgeous leaves and came in a nice chunky airy soil mix. When I collected the plant, Julie gave me the choice between all the Rebeccas that were in store; I got to pick my favourite, so special. I'll keep checking in. You've got some real gems and uncommon plants. You're the best!!
The pot plant stand came in a very neat package with plastic stripping to prevent scratches. It took a while to assemble with all the bolts needed but the end product looks great and should hold many pots.
I love my Syngonium Little Star plant. It arrived in great condition and was packaged very well. Thank you!!!
The whole process was great! Fast delivery, packaging was amazing and the team are really friendly!
A gift for my mum to add to her philodendron collection. The plant is beautiful and healthy. Mum loves it! Thank you Julia.
Uncommon maranta, not the easiest to find so happy to have this to go with the rest of my maranta collection. Very healthy, can't wait for it to grow big!
My sister actually got this one, i wish i got one for me too! Again very healthly, no least blemishes. Very unique!
Plants received were just as pictured! Really healthly, no blemishes or leaf damage. Wonderful to deal with.
Pro: super easy to assemble.
Con: rusts easily when in outdoor conditions.
Beautiful healthy plant 🪴 expert packaging 📦 and fast delivery.
I am very happy with my new hoya obovata splash variegata 💖
Thank you
Gorgeous healthy plants 🪴 expert packaging 📦 fast delivery. I am very happy 😀 with my new hoya australis tricolour 'Lisa' 💖
Beautiful healthy plant, expert packaging and fast delivery. Very happy with my new hoya Krinkle splash 😀 🪴💖